Why was I still being charged when my order was over $89?
Low Carb Canada covers up to $15 on shipping for orders over $89 before tax regardless of the weight of the order and location. If the shipping charge exceeds $15, customer will only be charged for the difference. The shipping charge indicated at checkout already deducted free shipping amount covered by LCC.
Here are 2 examples:
An order $90.00 with a total weight 6 lbs - The shipping fee is $12.00. The customer doesn't require to pay any shipping fee as it is covered.
An order $90.00 with a total 20 lbs - The shipping fee is $18.00. LCC covers $15.00 and the customer will require to pay $3.00